Privacy Policy for TollInfo Austria
At TollInfo Austria, accessible from atventhubtollinfo.digital, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by TollInfo Austria and how we use it. We are committed to protecting your personal data and ensuring your experience with our platform is secure and transparent.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at [email protected]. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in TollInfo Austria. This policy is not applicable to any information collected offline or via channels other than this website.
Data Controller Information
The data controller responsible for your personal data collected via this website is:
- Name:
- TollInfo Austria
- Location:
- Austria (remote/online operation)
- Email:
- [email protected]
We operate as an online-only service, focusing on providing comprehensive and up-to-date information regarding Austrian road tolls and route advisory. Our commitment to privacy is paramount in all our digital interactions.
What Data Do We Collect?
TollInfo Austria collects personal data solely through direct interactions with our users, specifically when you use our contact form. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
- Contact Form Submissions: When you submit an enquiry via our 'Contact Us' form, we collect the following details:
- Name: To address you personally and manage correspondence.
- Email Address: To respond to your query and facilitate communication.
- Message Content: The details of your enquiry, allowing us to provide relevant assistance.
We do not collect any other personal data through automated means or from third-party sources. Our aim is to gather only the necessary information to effectively address your queries and provide the services you seek.
Cookies and Local Storage
TollInfo Austria uses local storage for functional purposes only. We do not employ any tracking cookies or third-party cookies that monitor your browsing activity across different websites. Our use of local storage is limited to:
- Cookie Consent Management: We use local storage to remember your cookie consent preferences. This means you won't be asked about cookie consent repeatedly on subsequent visits. This is purely functional and does not store any personal identification information.
We believe in a minimalist approach to data collection, ensuring your privacy is respected at all times. There are no tracking mechanisms embedded in our website designed to follow your online behaviour.
No Third-Party Analytics or Tracking
We want to be absolutely clear: TollInfo Austria does not use any third-party analytics services (e.g., Google Analytics, Matomo, etc.) or any other tracking technologies. We do not send your browsing data, IP address, or any other information to external services for analysis or advertising purposes. Your activity on our website remains entirely private and is not aggregated or profiled.
Our commitment is to provide straightforward, informative content without compromising your digital anonymity. This approach is fundamental to our privacy philosophy.
How We Use Your Information
The information we collect through our contact form is used for the following purposes:
- To respond to your enquiries, questions, and requests.
- To provide customer support and address any issues you might encounter.
- To improve our website's content and services based on user feedback, though this feedback is anonymised where possible.
- To maintain communication with you regarding your specific query.
We do not use your personal data for marketing purposes, nor do we share or sell it to third parties.
Data Retention
We retain contact inquiries submitted through our website for a limited period to ensure we can effectively manage follow-up communications and resolve any lingering issues. Specifically:
"Contact inquiries, including your name, email address, and message content, are retained for a maximum period of 12 months from the date of submission. After this period, the data is securely deleted from our systems."
This retention period allows us to maintain a record of correspondence for a reasonable timeframe, particularly for complex enquiries that might require extended resolution. Beyond this, we believe in minimising the amount of personal data we hold.
Your Data Protection Rights
Under data protection law, you have several rights regarding your personal data. We are committed to upholding these rights:
- The Right to Access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at: [email protected].
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, please do not hesitate to contact us:
Email: [email protected]
Your privacy is important to us, and we are dedicated to ensuring a secure and transparent experience on TollInfo Austria.